What are the wristband policies?

• All admission tickets are mailed as wristbands to the address listed on your account, a few weeks before the event. Please make sure to keep your account shipping address updated.
• Do NOT put your wristband on before arriving to the event. Country Jam is not responsible for tampered or broken wristbands.
• Wristbands can be replaced at the event with proof of purchase and a valid photo ID matching the account and will be $30.
• Only tickets purchased through our Frontgate Ticketing platform are valid: see here.
• Wristbands are non-transferable.
• Country Jam is not responsible for lost, stolen, broken or tampered wristbands.