- All admission tickets are mailed as wristbands to the address listed on your account, a few weeks before the event. Please make sure to keep your account shipping address updated.
- Do NOT put your wristband on before arriving to the event. Country Jam is not responsible for tampered or broken wristbands.
- Wristbands can be replaced at the event with proof of purchase and a valid photo ID matching the account and will be $30.
- Only tickets purchased through our Frontgate Ticketing platform are valid: see here.
- Wristbands are non-transferable.
- Country Jam is not responsible for lost, stolen, broken or tampered wristbands.
Have more questions? Submit a request