What are the wristband policies?

  • All admission tickets are mailed as wristbands to the address listed on your account, a few weeks before the event. Please make sure to keep your account shipping address updated.
  • Do NOT put your wristband on before arriving to the event. Country Jam is not responsible for tampered or broken wristbands.
  • Wristbands can be replaced at the event with proof of purchase and a valid photo ID matching the account and will be $30.
  • Only tickets purchased through our Frontgate Ticketing platform are valid: see here.
  • Wristbands are non-transferable.
  • Country Jam is not responsible for lost, stolen, broken or tampered wristbands.
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